Donor QuickPass FAQ

Donor QuickPass™ allows you to begin the blood donation process from the comfort of your home or office, saving you time at the blood drive. We think you’ll find the process quick, easy, and efficient! Once you’ve answered all of your questions using the FAQ below, take your Donor QuickPass™ and zoom to the head of the line!

Community Blood Centers’ Donor QuickPass™ is a web-based computer assisted self interview program that allows blood donors like you to answer required health history questions independently, in a private setting at a time that’s convenient for you.

You can access Donor Quickpass™ from CBCO.org on the day of your donation. Using this web-based format—accessible from any computer with internet access—you are able to answer health history questions confidentially, print out a bar-coded receipt that contains your hidden responses, and bring it with you to your donation appointment.

Your health history questions can only be completed on the same day of your blood donation. Online interviews completed prior to 12:00 AM the day of donation will be invalid and you will have to repeat the interview at the time of your donation.

Because you will have already completed your required health history questions prior to your donation, the process will potentially be shortened—reducing time away from work and personal commitments.

Yes, the only personal information printed on your donor receipt is your name. In addition, Donor Quickpass™ is designed to timeout after a period of inactivity so no one can access your confidential health history responses.

No, Donor QuickPass™ does not determine your eligibility to donate; that will be done at the time of your donation.

A Donor QuickPass™ is not the same as an appointment to donate. If you would like to schedule an appointment for a blood drive, please visit our drive locator online.

You’ll need high-speed internet access. A high quality laser printer and paper are also recommended. Some ink jet printers may not provide a high enough quality barcode for the scanners to read.

  • Donor QuickPass™ has been shown to work with Internet Explorer, Google Chrome, Firefox and Safari.
  • Donor QuickPass™ is compatible with Windows and Mac OS X.
  • Donor QuickPass™ has been shown to work on Windows computers running Windows XP, Windows 7, Windows 8 and Windows 10.
  • Donor QuickPass™ requires Adobe Reader.
  • Donor QuickPass™ is supported on Android or Apple iOS mobile devices.
  • Upon completion of Donor QuickPass™ online, you can choose to email yourself a receipt and display on your mobile device at your appointment.
  • Community Blood Center cannot provide technical support outside of our own network boundaries. We apologize for any inconvenience this may cause.

We appreciate your patience while we continue to expand our Donor QuickPass™ system. Community Blood Center strives to provide the latest technology capabilities to our donors and are diligently continuing to improve upon our technical systems.

Community Blood Center makes the Donor QuickPass™ available, securely through standard protocols, to all internet users. However, access to it may be restricted on some employers’ or service providers’ networks, for reasons of their own. If you have difficulty accessing or completing the Donor QuickPass™, please contact the technical support team at your organization. Community Blood Center cannot provide technical support outside of our own network boundaries.

Typically not. A CBCO staff member will scan your Donor QuickPass™ donor receipt and review your responses. In rare instances, you may have to answer the questions again at the time of donation if:

  • Your donor receipt is lost, or the bar code on the receipt cannot be read by the scanner.
  • Donor QuickPass™is not completed on the same day as your blood donation.
  • If computer systems are down at the time of your donation.

You will have the opportunity to go back and correct your answers at any time during the interview process by selecting the “Review Answers” button. If you have already completed the interview and printed your Donor QuickPass™ donor receipt, you should notify a CBCO staff member of your desire to change an answer.

Using Donor QuickPass™, you can skip a question and review it with a Donor Specialist at the time of your donation.

No. You will continue to have the option to complete your health history interview one-to-one with a Donor Specialist at the time of your donation.

No. All blood donors are asked the same required health history questions—regardless of the format used to answer them.

Please print, save, or email your barcode receipt to yourself. If you lose your barcode receipt you will need to complete a new health history questionnaire, either online or at the donation site.

Community Blood Center realizes our donors sometimes face scheduling issues that can interfere with their planned donation. However, because your interview responses must be answered on the day of your donation, you will need to answer them again if you reschedule your donation for another day.

All donors complete a new health history interview before each donation as a safety measure for both the recipient and the donor.