This position is accountable for telephone recruitment activities by communicating blood program needs to the public and the development and maintenance of telephone contacts with blood donors to stimulate their participation.
Duties and Responsibilities
Assists in stabilizing and maintaining adequate in-center blood collections.
Completes steps required to successfully reach fixed site collection goals.
Recruits donors for bloodmobiles as assigned.
Follows up to recruit repeat donors.
Provides excellent customer service, cultivating positive working relationships with all staff, volunteers and external customers.
Exhibits safety, accuracy, respectfulness and efficiency within specific job tasks.
Assists with special projects as requested by Senior Director.
Presents a professional and pleasant manner.
Ability to communicate articulately via two-way telephone conversations, utilizing computerized donor lists.
Previous telemarketing experience helpful
High School graduate or equivalent